When the coronavirus pandemic restricted travel, sponsors needed a way to evaluate potential CROs via prequalification and maintenance audits without having to visit them in person.
ARG was challenged with responding to this need quickly. We needed to develop a solution to perform seamless, reliable remote audits.
ARG’s QA department created a way to host sponsor audits remotely. Through our industry-leading tools and technologies, we set up secured shared drives and hosted meetings, which included opening, closing, and interviews with staff, via teleconference.
We also made our QA team available throughout each audit, just as we would during in-person reviews. Questions were answered right away, and documentation was uploaded to the shared drive throughout the audit.
ARG was able to complete many successful remote audits during the pandemic, and still today. Sponsors continue to inquire about remote auditing services. We provide our solution that enables a successful experience from start to finish.